Track & Trace

On May 20, 2019 the traceability system for tobacco and tobacco related product went live. The EU Tobacco Products Directive (TPD II) 2014/40/EU regulates the manufacturing, packaging and sale of tabacco products. 

On October 13, 2018 the MVG was entrusted by the Federal Ministry of Finance as the ID issuer for individual identification features for tobacco products. Together with the Federal Computing Centre, which is operating the system, MVG provides the relevant applications.

All other tobacco products (such as cigars or cigarillos) must also be part of Track & Trace by May 20, 2024 at the latest.

MVG, as the central ID issuer is responsible for the following tasks:

• Provision of a registration and order portal
• Registration of all participating economic operators (producers, wholesalers, retail outlets)
• Creation and delivery of individual identifiers in electronic form for single and aggregated packs

The unique ID assigned to MVG is: LEAT1

According to which scheme are the IDs assigned?

• EO first point of sale (tobacconists)

LEAT1ET[kkkkkk]

After LEAT1ET the id continues with the 6-digit customer number (including leading zeros) which is assigned by MVG.

• EO facility of the tabacconist

LEAT1FT[ssssssss]

LEAT1FT is followed by the 8-digit location number assigned by MVG.

• EO vending machine

LEAT1FD[ssssssss][ll]

LEAT1FD is followed by the 8-digit location number assigned by MVG and the 2-digit consectutive number of the dispersed vending machine.

• EO wholesalers

LEAT1FG[ggg][lll]

LEAT1FG is followed by the 3-digit abbreviation of the wholesaler and a 3-digit consecutive number.

• EO paying office for tobacconists

LEAT1EZ[kkkkkk]

LEAT1EZ is followed by the 6-digit customer number (including leading zeros) assigned by MVG.

• EO facility of the paying agent

LEAT1FZ[ssssssss]

LEAT1FZ is followed by the 8-digit location number assigned by MVG.

• EO airlines

LEAT1EA[kkkkkk]

LEAT1EA is followed by the 6-digit customer number (including leading zeros) assigned by MVG.

• EO Facility der Fluglinie

LEAT1FA[ssssssss]

LEAT1FA is followed by the 8-digit location number assigned by MVG.

General Terms and Conditions

Accepting the General Terms and Conditions is a prerequisite for obtaining individual identifying features. An email from the company represantitive to post.track-trace-tabakwaren(at)brz.gv.at and T_T(at)mvg.at with the content "I accept your general terms and conditions" is necessary.

According to §16 Abs. 4 TabMG the current fee is € 0,59 (excl. VAT) for 1,000 individual identification features (upUI's) provided. 

Registration steps and general information

In order to create a highly secure Track & Trace system, we have implemented the following registration procedure. This process only has to be carried out once by each economic operator.

1. Registration Austrian Business Service Portal and of economic operators
Economic operators (manufacturers) who want to register with Track & Trace in Austria require valid access to the Austrian Business Service Portal (USP). Please visit the USP website for the registration process - more information can be found here: AT Issuer - USP Registration for Production System.

In the next step please fill out the form "Initial Registration Form Austria", so necessary data of the economic operators (Economic Operators EO), their facilities and also production machines (in case of industry) will be registered. In the case of foreign locations, registration of the EO in Austria is sufficient - all other data must be registered in the country of production.

All data is verified against the European Union Secondary Repository. To register, please email the Excel to post.track-trace-tabakwaren(at)brz.gv.at and T_T(at)mvg.at.

2. Accepting the terms and conditions

Accepting the General Terms and Conditions of Business and Delivery (GTC) is a prerequisite for receiving individual identifiers. This requires an e-mail from the company representative to post.track-trace-tabakwaren(at)brz.gv.at and T_T(at)mvg.at with the content "I accept your general terms and conditions and delivery conditions".
The issuing fee has been €0.59 (excl. VAT) for every 1,000 individual identifiers (upUIs) since April 1, 2021 in accordance with Section 16 (4) of TabMG.

 
3. Create users in the USP portal
After successfull registration, you will receive access to the USP after a few days by means of a European return receipt letter. From this point on, you can create a "web service user" who will then be authorized for Track & Trace. A detailed description can be found in the following document: AT ISSUER REGISTERING FOR PRODUCTION SYSTEM 1.7

4. API Key (REST Service Token)
If all registration steps have been completed, you can now collect the user and password from the USP via REST Service Token (API Key) using the EO ID.
The URL of the service is:

https://txm.portal.at/track-and-trace-tobacco-issuer/api/v2/authorization/token/{EO_ID}

Registration for wholesalers:

All wholesalers who want to participate in Track & Trace must register the data of the economic operator and its facilities. To do this, please fill out the registration form and mail it to t_t(at)mvg.at.

Currently, the following wholesalers are registered in Austria:

Registration for tobacconists:

All tobacconists in Austria (including their vending machines) are automatically registered in Track & Trace by MVG.

Structure of the unique identifiers in Austria till 31.12.2023

The first two parts (identification code + serial number) are the readable parts of the code and are printed on the packaging. The remaining digits are hidden behind the so-called DOTCODE and are also printed on the packaging.

Structure of the unique identifiers in Austria starting by 01.01.2024

The first digit of the serial number shows wether it is an old 27-digit or a new 29-digit identifier.

The 27-digit identifiers contain the following values in the first position of the serial number:

All other values relate to the new 29-digit identifiers for the years starting by 2024.

System maintenance

The Austrian Federal Computing Centre must carry out system maintanance at regular intervals. Depending on the kind of maintenance, the system might not be accessible for a longer period of time (minutes to a whole day). One week before the respective date, we will inform you here about the duration of the interruption.

Individual identifiers - length change

• Starting with October, 10th 2023, the individual identification features will be created with the new length of 29 digits in the test environment - see menu item "Individual identifying features". This will allow test production of identifiers with the new length.
• ATTENTION: IDs generated in the test environment in 2023 still carry a "3" and not a "4" as the 1st digit. Therefore, you will not be able to differentiate if the ID is 27 or 29 digits long
• Starting with January 1st, 2024, only 29-digit long IDs will be generated in our production environment.

Implementation of Amendment to EU Regulation 2018/574

• DENTSU has published the new specification regarding to the Amendment of EU Regulation 2018/574 on September, 21st 2023.
• Accordingly, the Federal Computing Centre will publish the new specification on October, 13th 2023.
• The test environment running according to the new specifications will be available as of November, 13th 2023.
• Production environment will be running according to the new specification starting on December, 21st 2023.

Before going live, systems at DENTSU and at the Federal Computing Centre must undergo maintenance on December 20th - December 21st 2023. During this time, no orders for individual identifiers can be placed.

Additional information:

The EU Router will stop receiving new messages in the old 1.4.6 format on December 20, 2023  23:00 CET.

That's why we can process "normal" orders for UI’s that you place latest by December 19th, 2023 18:00 CET. We can process “URGENT” orders that you place latest by December 20th, 2023 18:00 CET. The new orders in the 2.0.0 format can be placed from December 21st, 2023 11:00 CET onwards. To be on the safe side, we recommend placing enough orders in the old format in good times before December 19th, 18:00 CET

Downloads Track & Trace

All data in the registration process is used for a specific purpose in accordance with the GDPR

This includes the following information, which is required for registration according to the TPD:

• Company name
• Company address
• Customer number assigned by MVG
• Location number assigned by MVG
• E-Mail address
• VAT number
• Tax number (if your company has no VAT number)
• Phone number
• Consumption Tax number (for example wholesalers)

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